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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Roger

Roger

June 5, 2025

5  out of  5
rating by Roger
"Sarah Merrick is wonderful. A true asset for State Farm Insurance. She is very experienced and easy to work with."
We responded:
"Thank you, Roger! I'm happy to hear that Sarah made your experience a positive one. Her expertise and approachable nature are truly valued by our office. If there's anything else we can assist you with, feel free to reach out!"
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Jim Rice

May 28, 2025

5  out of  5
rating by Jim Rice
"sarah merrick was very responsive to our change in insurance request when adding a car to our policy"
We responded:
"Thank you, Jim! We’re so glad Sarah was able to assist you quickly during your policy update. Our team takes pride in making those changes as smooth as possible—we appreciate your kind words!"
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Marissa Keebler

May 15, 2025

5  out of  5
rating by Marissa Keebler
"Sarah was amazing and made the process of adding a vehicle to my policy so easy and made things very easy to understand. Highly recommend Julia and her team!!"
We responded:
"Thank you, Marissa, for your wonderful feedback! I'm glad to hear that Sarah ensured everything was clear. Your recommendation means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime!"
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Ron Maderas

May 13, 2025

5  out of  5
rating by Ron Maderas
"I would like to share a visit with Sarah Merrick, the State Farm agent working in the Vandenberg Village office, last Thursday afternoon. I have a history of working closely with that office's long-time agent, Mark Jackson, and have come to expect excellent service when I visit the office. My interaction with Sarah was no exception. In addition to dropping off my monthly premium payment, I wanted to make several adjustments to the auto policy, covering two vehicles. Sarah took her time, answered all my questions, and offered cost savings where appropriate. After a full 30 minute discussion, I left the office feeling much better about my insurance needs--all due to Sarah's professional and thorough approach with me. Ron Maderas, Major, USAF (Ret)"
We responded:
"Thank you, Ron, for sharing your experience with Sarah. I'm happy to hear that she provided the professional and thorough service you expected. It's great to know that Sarah was able to assist with your policy adjustments and offer cost savings. If you have any further questions or need assistance, please feel free to reach out. We're here to help!"
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Sherry Neis

May 9, 2025

5  out of  5
rating by Sherry Neis
"Julia and her team are so amazing and easy to work with. They really do their best to ensure we have the best possible coverage at a fair and reasonable rate. Our thanks to them in this age of rising prices and indifferent providers. They are the best."
We responded:
"Thank you, Sherry, for your kind words! I'm happy to know that you find our team amazing and easy to work with. It's important to us to provide the best possible coverage at fair rates, especially in these times. If you ever need further assistance or have questions, please feel free to reach out."
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Veronica Borba

May 7, 2025

5  out of  5
rating by Veronica Borba
"Sarah was awesome to work with, she handled our auto insurance with ease & was very courteous. We will definitely keep our insurance with State Farm!!!"
We responded:
"Thank you, Veronica! I'm happy to hear that Sarah made your experience smooth and pleasant. We truly appreciate your decision to continue with State Farm. If you have any questions or need further assistance, feel free to reach out anytime!"
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Traci Kellogg

April 23, 2025

5  out of  5
rating by Traci Kellogg
"I highly recommend State Farm, and especially working with Ashley Donnelly at the office in Solvang, California. Ashley is the true example of how a company should treat their customers. She is so wonderful to work with and knowledgeable in her field. I truly appreciate all she does to help me navigate the crazy world of insurance. Thank you for all you do for me and your customers. You deserve five stars!"
We responded:
"Traci, we're thrilled you had such a smooth experience with Thomas at our office! We're pleased to hear you found our service professional and caring. Offering rental car options and keeping you informed every step of the way is what we strive for. Thank you for recommending State Farm and Thomas! If you need anything in the future, we're here to help. - Julia Tipolt, State Farm Insurance Agent, Solvang, CA"
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Mark Armstrong

April 16, 2025

5  out of  5
rating by Mark Armstrong
"Sarah was very helpful, courteous, and professional when purchasing insurance for my new car. I truly appreciate her for making the process as seamless as possible."
We responded:
"Thank you, Mark, for sharing your experience! I'm glad to hear that Sarah was able to assist you with professionalism and courtesy during your insurance purchase. It's wonderful to know the process felt seamless for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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WG Ratcliff

April 16, 2025

5  out of  5
rating by WG Ratcliff
"I recently traded for a new vehicle and needed to transfer the coverage. Working with Sarah was a pleasure. She brought up my file, discussed the options and finalized the process in just a few minutes. A very efficient, very pleasant process as always."
We responded:
"Thank you, WG Ratcliff, for sharing your experience! I'm happy to hear that Sarah was able to assist you efficiently. It's great to know the process was smooth and pleasant for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Jasmine Valladolid

April 15, 2025

5  out of  5
rating by Jasmine Valladolid
"Briana helped me put today. I added a new vehicle to our policy and everything went so quick and smoothly and was there to answer any questions I had. Thank you"
We responded:
"Thank you, Jasmine, for sharing your experience! I'm happy to hear that Briana was able to assist you efficiently with your policy. It's great to know that all your questions were answered promptly. If you need any further assistance, feel free to reach out to our office anytime!"
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Mia Nelson

April 11, 2025

5  out of  5
rating by Mia Nelson
"I’ve been using Julia Tipolt’s office for over 10 years and have always had a positive experience. They are knowledgeable, helpful, and extremely personable. Highly recommend!"
We responded:
"Thank you, Mia, for your wonderful feedback! I'm happy to know that you've had such a positive experience with our office over the years. Our team is dedicated to providing knowledgeable and personable service, and your recommendation means a lot to us. If you ever have any questions or need assistance, we're here to help!"
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Koichi Arimitsu

April 9, 2025

5  out of  5
rating by Koichi Arimitsu
"Great service, thanks!"
We responded:
"Thank you, Koichi! I'm happy you appreciated the service. If you have any questions or need assistance in the future, feel free to reach out."
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Mike Gibson

April 8, 2025

5  out of  5
rating by Mike Gibson
"Sarah added new vehicle coverage for me and cancelled a sold auto that was covered. All went smoothly and promptly."
We responded:
"Thanks, Mike! I’m so glad Sarah was able to get your new vehicle taken care of and everything updated quickly and smoothly. We appreciate you choosing our office here in Solvang!"
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Lerma Buenaventura

April 3, 2025

5  out of  5
rating by Lerma Buenaventura
"Their customer service is second to none. I highly recommend this business."
We responded:
"Thank you, Lerma, for your wonderful feedback! I'm happy to know that our customer service has made such a positive impression. Your recommendation means a lot to us. If you ever have any questions or need assistance, please feel free to reach out."
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Jan Ratzlaff

April 3, 2025

5  out of  5
rating by Jan Ratzlaff
"Thank you, Sarah, for providing my proof of insurance so quickly! In a world where I am giving up on expecting great (even good) customer service, you came through with flying colors! Keep up the great work! Jacqueline Ratzlaff"
We responded:
"Thank you, Jacqueline, for sharing your experience! I'm happy to hear that Sarah was able to assist you promptly with your proof of insurance. Your kind words about her service mean a lot to us. If you need anything else, please feel free to reach out!"
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Kate Petras

March 31, 2025

5  out of  5
rating by Kate Petras
"Matt and Lisa are so friendly and helpful. Lisa was so knowledgable in her review of our policy. Our visit to their office was so pleasant and stress free. We recommend State Farm and this Solvang office highly."
We responded:
"Thank you, Kate, for your wonderful feedback! I'm happy to hear that our office made your visit pleasant and stress-free. Lisa's knowledge and assistance are truly appreciated, and we're grateful for your recommendation. If you have any more questions or need further assistance, feel free to reach out to our Solvang office anytime!"
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Michele B

March 29, 2025

5  out of  5
rating by Michele B
"We have used Julia Tipolt for all of our insurance needs for several years. All of her staff are friendly, helpful and knowledgeable."
We responded:
"We appreciate that Michele!"
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Dana Dicroce

March 28, 2025

5  out of  5
rating by Dana Dicroce
"Great working with Sarah today. Thank you for all your help."
We responded:
"Thank you, Dana, for your kind words! I'm glad to hear that Sarah was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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J Smith

March 26, 2025

5  out of  5
rating by J Smith
"My phone call was answered by Briana, a customer relations rep., and not only was she a pleasure to talk to but she was efficient and had my concern addressed and closed the same day. I have been with Julia Tipolt State Farm for many years and it has always been this way. Very efficient and pleasant and highly recommended."
We responded:
"Thank you, J Smith, for your wonderful feedback! I'm happy to hear that Briana was able to assist you efficiently and make your experience pleasant. It's great to know that our team's dedication has consistently met your expectations over the years. We're here for any future needs or questions you might have!"
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Tina Runswick

March 26, 2025

5  out of  5
rating by Tina Runswick
"Sarah is wonderful and super helpful! I’ve bought a few cars recently and she has been on top of getting things sorted in a timely manner and has communicated everything clearly. I appreciate working with her!"
We responded:
"Thank you, Tina, for sharing your experience! I'm glad to hear that Sarah has been so helpful and efficient in assisting you with your recent purchases. It's great to know that her clear communication made the process smooth for you. If you need any further assistance, feel free to reach out to our office anytime!"
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Martha Covarrubias

March 25, 2025

5  out of  5
rating by Martha Covarrubias
"Wonderful staff, always there to help and support everyone who needs help."
We responded:
"Thank you, Martha, for your kind words! I'm happy to know that our staff has been helpful and supportive. We're here for you whenever you need assistance. Don't hesitate to reach out for any future needs or questions!"
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Alan Skinner

March 24, 2025

5  out of  5
rating by Alan Skinner
"It is with great pleasure that I write this review in support of this 5 star rating for Julia Tipolt State Farm. i requested information which could have taken as long as 5 days to retrieve. However, with attention to detail and fortitude, the information was obtained in less than an hour. Thank you Lisa in the Lompoc VV office. :)"
We responded:
"Alan, thanks for the review! I'm so glad Lisa could assist you so quickly and efficiently. We appreciate your support and are always here to help with any future needs! - Julia Tipolt - State Farm Insurance Agent, Solvang, CA"
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Erin Zuck

March 19, 2025

5  out of  5
rating by Erin Zuck
"We are so happy to be insured with Julia Tipolt and working with her staff has always been a pleasure. Lisa is always there to help, as is everyone in the office."
We responded:
"Thank you, Erin! I'm glad to hear that you are happy with our service. Lisa and the rest of the team are always here to assist you. If you ever have any questions or need further assistance, feel free to reach out to our office."
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Dennis Bales

March 19, 2025

5  out of  5
rating by Dennis Bales
"Briana is very helpful just like everyone else at Julia Tipolt State Farm Insurance in Solvang!"
We responded:
"Thank you, Dennis! I'm glad to hear that Briana and the rest of our team have been helpful to you. We appreciate your feedback and are here for any future insurance needs or questions you might have."
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J C

March 19, 2025

5  out of  5
rating by J C
"Sarah takes her time to get you the best coverage. And answer all questions. They go the extra mile."
We responded:
"Thank you, J C, for sharing your experience! I'm happy to hear that Sarah was able to assist you with your coverage and address all your questions. Our team is dedicated to going the extra mile for our customers. If you need any further assistance, please feel free to reach out."